New Apple-Device-Support Test Tutorial - Certification Apple-Device-Support Test Answers

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Apple Apple-Device-Support Exam Syllabus Topics:

Topic	Details
Topic 1	Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 2	Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 3	Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 4	Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 5	Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 6	Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 7	Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 8	Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 9	Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 10	iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.

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Apple Device Support Exam Sample Questions (Q56-Q61):

NEW QUESTION # 56
Where are sysdiagnose log files located on iPhone?

A. Settings > Privacy > Analytics & Improvements > Share With App Developers
B. Settings > Privacy & Security > Analytics & Improvements > Analytics Data
C. Settings > Privacy > Tracking

Answer: B

NEW QUESTION # 57
Scenario
Nisha's iPad doesn't charge. She's using the original Apple power adapter and cable that came with her iPad.
Select three responses.
Which three troubleshooting steps should you try to resolve this issue?

A. Back up the device, then erase all content and settings.
B. Try charging with a different power adapter and cable.
C. Enable Optimized Battery Charging in the iPad settings.
D. Force restart her iPad.
E. Make sure that the device isn't too hot or too cold.

Answer: B,D,E

Explanation:
According to the Apple Device Support Reference Materials, the three troubleshooting steps that you should try to resolve the issue of iPad not charging are:
* Force restart the iPad. This can help clear any software glitches that may prevent the iPad from recognizing the power source or charging properly12. The steps to force restart the iPad depend on whether it has a Home button or not1.
* Make sure that the device isn't too hot or too cold. Extreme temperatures can affect the battery performance and charging ability of the iPad13. The iPad should be kept within the acceptable operating temperatures of 0° to 35° C (32° to 95° F)3.
* Try charging with a different power adapter and cable. The power adapter and cable may be damaged or incompatible with the iPad, causing the charging issue14. It is recommended to use the original Apple power adapter and cable that came with the iPad, or other Apple-certified accessories4.
The other two options, D and E, are not relevant or helpful for resolving the charging issue. Backing up the device and erasing all content and settings may be useful for other issues, such as storage or performance problems, but not for charging problems5. Enabling Optimized Battery Charging is a feature that helps extend the battery lifespan by reducing the time that the iPad spends fully charged. It does not affect the charging speed or ability of the iPad. References: 1: Fix issues with charging - Apple Support 2: iPad won't charge, Try these tips to fix it - Geeky Gadgets 3: iPad not charging: 6 solutions - 9to5Mac 4: How to fix an iPad that won't charge: 8 troubleshooting tips - Macworld 5: Erase all content and settings from iPad - Apple Support: About Optimized Battery Charging on your iPhone, iPad, and iPod touch - Apple Support

NEW QUESTION # 58
Which two locations are app preference files typically stored on a Mac?

A. /Library/Preferences
B. /Users/Preferences
C. /Library/Application Support/Preferences
D. -/Library/Preferences
E. -/Library/Logs

Answer: A,D

Explanation:
App preference files are files that store the rules or parameters that tell your apps how they should work. They usually have the .plist extension and are associated with a specific app's bundle identifier. App preference files are typically stored in two locations on a Mac: the user library and the system library. The user library is located at -/Library/Preferences and contains the preference files for the current user. The system library is located at /Library/Preferences and contains the preference files for all users. These locations are different from the root library, which is located at /System/Library/Preferences and contains the preference files for the operating system and its components. You can access these locations by using the Finder, the Terminal, or the defaults command line utility. You can also edit, delete, or reset the preference files using various methods, but you should be careful not to damage or corrupt them, as they may affect the functionality of your apps. References:
* Where are the application preference files location on Mac
* What are Mac system preferences files, and how do I fix them?
* How to change the default apps used to open files in macOS

NEW QUESTION # 59
Use this image to answer the question.

Which iPad model is compatible with Apple Pencil (2nd generation)?

Answer: D

Explanation:
Option B shows an image of the iPad Air (4th generation), which is compatible with the Apple Pencil (2nd generation). The other options show images of the iPad Air (3rd generation), which is compatible with the Apple Pencil (1st generation). The iPad Air (4th generation) has a USB-C port, a 10.9-inch Liquid Retina display, and a Touch ID sensor on the top button. The iPad Air (3rd generation) has a Lightning port, a
10.5-inch Retina display, and a Touch ID sensor on the Home button. The Apple Pencil (2nd generation) has a flat edge that attaches magnetically to the side of the iPad for pairing and charging. The Apple Pencil (1st generation) has a round shape and a removable cap that covers a Lightning connector for pairing and charging. References: Apple Pencil compatibility - Apple Support, Identify your iPad model - Apple Support, iPad Air - Technical Specifications - Apple

NEW QUESTION # 60
Which macOS resource displays the status of network interfaces in a dynamic list?

A. Internet Accounts settings
B. Network settings
C. VPN settings
D. Wireless Diagnostics

Answer: B

Explanation:
Network settings is the macOS resource that displays the status of network interfaces in a dynamic list. You can access Network settings from System Preferences > Network, or by clicking the network icon in the menu bar and choosing Open Network Preferences. Network settings shows you the available network interfaces, such as Wi-Fi, Ethernet, Bluetooth, etc., and their connection status, IP address, DNS server, and other information. You can also use Network settings to configure, enable, disable, or troubleshoot your network connections. References: = Apple Device Support Exam Prep Guide, page 11; Apple - Support - Manuals, macOS User Guide, Network preferences.

NEW QUESTION # 61
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NEW APPLE-DEVICE-SUPPORT TEST TUTORIAL - CERTIFICATION APPLE-DEVICE-SUPPORT TEST ANSWERS

New Apple-Device-Support Test Tutorial - Certification Apple-Device-Support Test Answers